Terms and Conditions

We provide clear and transparent terms and conditions to help you understand your rights and obligations when using NexBridge's services. These terms include information about the scope of services, responsibilities of both parties, payment processes, and customer support policies. Agreeing to these terms and conditions is a prerequisite for starting our collaboration. We are committed to delivering high-quality services on time and always protecting the rights of our clients in accordance with the agreed terms.

1. Acceptance of Terms

By accessing or using NexBridge's services, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions, you may not use our services.

2. Services

NexBridge provides immigration and relocation services, including but not limited to immigration consulting, business relocation, individual and family relocation, wealth management and tax planning, and post-arrival settlement services.

The specific services to be provided will be outlined in a separate Service Agreement or Engagement Letter, which will form part of these Terms and Conditions.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate, complete, and up-to-date information
• Respond promptly to requests for information or documentation
• Review all documents prepared by NexBridge before submission
• Pay all fees and expenses as agreed
• Comply with all applicable laws and regulations
• Inform NexBridge of any changes in your circumstances that may affect your immigration or relocation process

4. Fees and Payment

Our fees will be outlined in the Service Agreement or Engagement Letter. Unless otherwise specified:

• An initial deposit may be required before work commences
• Invoices are payable within 30 days of issuance
• Additional services not included in the original agreement will be billed separately at our standard rates
• Government fees, third-party service provider fees, and other disbursements are not included in our professional fees and will be billed separately

5. Confidentiality

NexBridge will maintain the confidentiality of all client information and documents. We will not disclose your information to third parties except as necessary to provide our services or as required by law.

6. Limitation of Liability

NexBridge will provide services with reasonable skill and care. However, we cannot guarantee the outcome of any application or process, as decisions are made by third parties such as government authorities.

Our liability is limited to the fees paid for the specific services in question. We are not liable for indirect, consequential, or special damages, including lost profits or opportunities.

7. Termination

Either party may terminate the service agreement by providing written notice to the other party.

If you terminate the agreement, you are responsible for paying for all services provided up to the date of termination, as well as any non-refundable expenses incurred on your behalf.

NexBridge may terminate the agreement if you breach these Terms and Conditions, provide false information, or fail to pay fees as agreed.

8. Intellectual Property

All materials, documents, and content provided by NexBridge remain our intellectual property. You may use these materials only for the purposes related to your immigration or relocation process.

9. Governing Law

These Terms and Conditions are governed by the laws of Alberta, Canada. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Alberta, Canada.

10. Changes to Terms and Conditions

NexBridge reserves the right to modify these Terms and Conditions at any time. We will notify clients of any significant changes. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: legal@nexbridge.com
Address: Suite 500, 1122 4th Street SW, Calgary, AB T2R 1M1, Canada
Phone: +1 (403) 555-1234

Last Updated: November 1, 2023